Rewards Program FAQs

On the app, under the "Sign In" button, click on the “Forgot Password?” link. This will direct you to another screen where you can enter the email address tied to your account or your card number to reset your username or password. You can also click here.

Download the Great Harvest Rewards app from the App Store or Google Play by searching for “Great Harvest Rewards.” Once you've downloaded it, set up your rewards account directly in the app.

Alternatively, you can stop into your local participating Great Harvest to pick up a rewards card, and register your card online here. You can also register online without a card here.

Every time you make a purchase, your pre-tax dollars are converted to points.* One dollar = one point. Each time you reach 75 and 150 points, you earn a Great Harvest Reward. After you reach 150 points, your point count is reset to zero, but your earned rewards remain in your account until you use them.

During your birthday month, you will receive a free goodie reward. You will also learn about special promotions first. We like to thank our Great Harvest Rewards members with exclusive offers and promotions like double points and extra rewards from time to time. You never know what perk might be next as a valued Great Harvest Rewards member!

*Note: Dollars spent on purchases of gift cards and taxes do not earn points towards Great Harvest Rewards.

If you want to use the mobile app, that’s great. It’s a way for you to earn points, receive exciting updates, and order online. If you would rather just register your account online and use the rewards card or your registered phone number at time of purchase, that works too!

Don’t worry; you haven’t lost your points. You actually earned a reward so we automatically converted your points into Great Harvest Rewards (75 points = free goodie; 150 points = free loaf of bread or sandwich or salad).

Great Harvest Rewards do not expire! Other special promotions and limited-time rewards may have different expiration dates, which will be noted when the offer is made.

Though you can earn points with your Great Harvest Rewards card without registering your account, it benefits you to do so. Without an account, you can't redeem your points and you risk losing your points if you lose your card.

Registration unlocks these features:

• Redeem your rewards
• Track your account activity, such as purchases, points accrual, and reward redemptions
• Transfer your rewards to a new card if your card is lost or stolen
• Allow customer service to look up your account with your phone number to credit your purchase if you forget your card when you visit
• Access to special "rewards members only" offers and promotions

Great Harvest Bread Company

Bottomless Mug Coffee Subscription Terms & Conditions

Effective:   April 2021

In order to register for the Great Harvest Bread Company (hereinafter, "Great Harvest") Bottomless Mug Coffee Subscription (the "Subscription") and to access and use the Subscription website (the "Site") and mobile application (the "App"), you must agree to the following Terms and Conditions:

1. Eligibility: The Subscription is only available to legal residents of the United States and the District of Columbia who are 18 years of age or older when they subscribe to the Subscription. Subscriptions are limited to one per person (the "Subscriber") and cannot be shared. One Subscription is allowed per Great Harvest Rewards Program Account.

2. Subscription: In order to register as a Subscriber, you must provide Great Harvest (i) true, accurate, current, and complete information about yourself as prompted by the registrations form, (ii) accurate account information for your chosen billing method (the "Payment Method"), and (iii) maintain and properly update your account information and Payment Method to keep them true, accurate, current, and complete. Great Harvest reserves the right to suspend or terminate your subscription and to refuse any and all current or future use of the Subscription, if you fail to provide, or if Great Harvest has reasonable grounds to suspect that you have failed to provide, information that is true, accurate, current, and complete. Registration and redemption is available to customers in participating U.S. Great Harvest locations subject to Great Harvest's verification. Without limitation of the foregoing, Great Harvest reserves the right to reject any application for Subscription in its sole discretion.

3. Subscription Benefits: Upon acceptance of your subscription offer, Great Harvest will charge the amount of $8.99 plus applicable tax to your provided Payment Method on a monthly basis for your ability to access the benefits of Subscription. Subscription currently permits you to receive one drip hot coffee every two (2) hours during normal bakery-café business hours including free refills at participating Great Harvest bakery-cafes each day during the corresponding month for which your payment was made (the "Daily Coffee Coupon"). Espresso, cappuccino, cold brew coffee and any other coffee and tea beverages not listed above are not included in the Subscription. The Daily Coffee Coupon expires every day at 11:59 PM. Any unused Daily Coffee Coupon is considered forfeited and will not be refunded or carried over to the next day. Not valid on third part delivery orders or catering orders.

Great Harvest reserves the right at any time and in its sole discretion to verify a Subscriber's eligibility and compliance with these Terms and Conditions, including but not limited to, ensuring that the Subscription is not being used for a commercial purpose. Great Harvest further reserves the rights to update, change, modify, or terminate the Subscription benefits at any time and in its sole discretion.

4. Payment: All Subscription payments shall be made using the Subscriber's Great Harvest Rewards Program Account. Subscribers must provide accurate account details and information for their Payment Method at the time of registration and are solely responsible for maintaining up-to-date Payment Method information while subscribed to the Subscription. Your Subscription provides you the opportunity to use the Subscription Benefits, and your non-use will not obligate Great Harvest to provide you with any refund, in whole or in part, of your monthly subscription fee.

Great Harvest reserves the right to correct any errors or mistakes that it makes in billing, even if it has already requested or received payment, and to update your information from available third-party sources. You remain responsible for any uncollected amounts. If a payment is not successfully settled, for any reason, and you do not cancel your Subscription, we may suspend your access to the Subscription Benefits until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as transaction fees or other fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details.

5. Recurring Billing: All Subscription payments shall be processed on the first day of each month. By enrolling in the Subscription, you authorize Great Harvest to charge your Payment Method on a recurring monthly basis beginning on the first day of each month you are subscribed to the Subscription (the "Billing Cycle") until you cancel or Great Harvest suspends, ends, or otherwise terminates your access to the Subscription, which Great Harvest may do at any time. If you enroll in the Subscription on a day other than the first day of any month, the balance of your initial month's Subscription will be free. You will receive a confirmatory email sent to the email address you have on file with your Subscription account after each monthly charge on your Payment Method. You hereby accept responsibility for all recurring charges made to your Payment Method prior to cancellation or termination of your Subscription. Unless you cancel, or Great Harvest cancels, your Subscription will automatically extend for successive monthly periods at the then-current subscription rate. Cancellations shall be effective on the last day of the month in which the cancellation request is received. Cancelling Subscribers may continue to utilize Subscription Benefits until the end of the applicable cancellation month.

great harvest may submit periodic charges without further authorization from you, until you affirmatively cancel your subscription or notify us that you wish to change your payment method information. such notice will not affect charges submitted before great harvest reasonably could act. to terminate your authorization, visit your subscription account on the site or app.

6. Change in Payment Amount Authorized: If the amount to be charged to your Payment Method varies from the current rate set forth in your initial offer due to an increase in our current rates (other than due to the imposition or change in the amount of state sales taxes), Great Harvest shall provide notice of the amount to be charged and the date of the charge at least ten (10) days before the scheduled date of the transaction. Any agreement you have with the issuer of your Payment Method will govern your usage of your Payment Method as a payment mechanism. You agree that Great Harvest may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.
   

7. Changes or Cancellation to Your Subscription: To change or cancel your Subscription at any time, click the link provided in Subscription related emails and follow the instructions. To cancel online, visit the Subscription section at https://www.greatharvest.com/rewards or on the App. You can also speak with a Great Harvest representative at 1-800-442-0424 or 1-406-683-6842 who will assist you with cancelling your Subscription. Your cancellation request must be submitted before the start of the next Billing Cycle. If you cancel your Subscription, you may use your Subscription Benefits until the end of the Billing Cycle and your Subscription will not be renewed once that Billing Cycle ends. In such event, you will not be entitled to a prorated refund of any unused portion of the monthly subscription fee. If you signed up for Subscription using your account with a third party as a Payment Method and wish to cancel your Subscription, you may need to do so through that third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the Subscription through that third party. If you cancel your subscription but want to re-enroll, you may do so by visiting your Great Harvest Account settings on www.greatharvest.com.

8. Modification of Terms and Conditions: Great Harvest reserves the right, in its sole discretion, to modify these Terms and Conditions at any time. Any such changes are effective immediately and will be posted on the Great Harvest website and the Subscriber’s continued enrollment in the Subscription and/or use of the Site confirms that he/she accepts the changes and agrees to be bound by them.

9. Termination of the Great Harvest Bottomless Mug Coffee Subscription:

Great Harvest reserves the right, in its sole discretion, to terminate the Great Harvest Bottomless Mug Coffee Subscription at any time. If the Great Harvest Bottomless Mug Coffee Subscription is terminated, Subscribers will no longer be entitled to the Subscription Benefits.

10. Ownership of Site and App Content: All of the contents of this Site and the Great Harvest Bottomless Mug Coffee Subscription App are owned and copyrighted by Great Harvest and are protected as intellectual or proprietary property. Use of any of the Site or App content without prior consent by Great Harvest is strictly prohibited.

11. Limitation of Liability and Disclaimer: Subscribers' use of the Site and App is at their own risk. Great Harvest is not liable for any direct, indirect, special, or other damages or losses that may result from the Subscriber accessing this Site or the App or using information, services or merchandise provided through Great Harvest. This Site and the App and the information included on the Site and the App are provided by Great Harvest “as is” without any warranty of any kind either expressed or implied. Great Harvest is not responsible for interrupted or unavailable network server or other connections, miscommunications, computer transmissions, or jumbled, scrambled, or misdirected transmissions, or for electrical, network, computer hardware or software or program malfunctions, failures or difficulties, or for other errors, omissions, interruptions, or deletions of any kind whether human, mechanical, or electronic, or for any damage to any person’s computer related to participating in the Great Harvest Bottomless Mug Coffee Subscription. Great Harvest liability for Subscription Benefits or any other benefit containing printing or other errors, if any liability exists, is limited to replacement with other Subscription Benefits or other benefits, while supplies last.

12. Release: You hereby release and agree to indemnify and hold harmless Great Harvest from and against any and all costs, claims, damages, or any other injury, whether due to negligence or otherwise, to person(s) or property (including, without limitation, death or violation of any personal rights, such as violation of right of publicity/privacy, libel, or slander), due in whole or in part, directly or indirectly, to your participation in the Great Harvest Bottomless Mug Coffee Subscription, or the receipt, use or misuse, of Subscription Benefits or any other benefit.

13. Links to Third Party Websites: The Site and the App may contain links to other websites. Great Harvest does not have any control over these other websites and it is not responsible for their content or security. If a Subscriber clicks on a link to an outside website, he/she does so at his/her own risk and is subject to the privacy policy, and terms and conditions of that website.

14. Privacy: Any information that a Subscriber provides to Great Harvest will be treated in accordance with Great Harvest Privacy Policy found here.
    

15. Choice of Law: These Terms and Conditions are governed by and are to be construed in accordance with the laws of the State of Montana. Venue for any dispute is proper only in the courts of Montana and the parties stipulate to personal jurisdiction in Montana.

Rewards Program Terms & Conditions 

April 2021

In order to register for the Great Harvest Bread Company (“Great Harvest”) Rewards Program (“Rewards Program”) and to access and use the Rewards Program website (“Site”), you must agree to the following Terms and Conditions:

1. Eligibility: The Rewards Program is only available to legal residents of the United States and the District of Columbia who are 18 years of age or older when they enroll in the Rewards Program. Only one account is allowed per Member and a maximum of four accounts are allowed per household. One membership is allowed per email address.
2. Enrollment: In order to enroll as a “Member” of the Rewards Program, you must provide Great Harvest with your name, email address, a password, birthday, and phone number. The email address is required so that Great Harvest may send program information such as changes or periodic updates as well as promotions and special offers. You may opt out of receiving these updates and promotions.
3. Registration: Members must be registered in the program to earn and redeem rewards. Registration is also required to transfer earned points/rewards held in an account if a card is lost or stolen.
4. Great Harvest Bottomless Mug Coffee Subscription Terms and Conditions: If you choose to subscribe to the Great Harvest Bottomless Mug Coffee Subscription (the "Subscription"), you must accept the Subscription Terms and Conditions. The Subscription Terms and Conditions are available here.
5. Earning Rewards: Members earn “Great Harvest” Rewards by making qualifying purchases at Great Harvest; rewards will not be earned for any taxes, or gratuities paid, or for purchases of gift cards. Great Harvest in its sole discretion may also award Members other rewards, e.g., free food, for the Member’s specific behavior or special events. Great Harvest has no responsibility to retroactively apply Rewards or use of the Great Harvest Rewards card.
6. “Hurdle Rate”: For every dollar spent in qualifying purchases, a Member will earn 1 point. When a Member has earned 60 and 120 points, a Member will earn a Free Goodie and Free Sandwich or Salad, respectively. The Hurdle Rate is subject to change or elimination and any change will be reflected in the updated Terms and Conditions, as contemplated herein.
7. Redemption: Rewards may be redeemed for the food item category described sold at participating Great Harvest locations. They may not be redeemed for purchases of gift cards, tax, gratuity, or cash. Individual participating locations will determine if more than one reward can be redeemed per visit and the maximum value allowed of each food item category.
8. Expiration: Great Harvest Rewards will not expire after they are earned by reaching a Hurdle Rate. Other rewards will expire as indicated on the reward.
9. Sweepstakes, Contests and Other Promotions: The Rewards Program may offer sweepstakes, contests, or other promotions that may have rules or their own terms and conditions. Members are required to read those rules and terms and conditions, and to agree and accept to be bound by them in order to participate.
10. Lost Rewards Card: Report a lost Rewards Card to Great Harvest using the contact form on the bottom of this page. Great Harvest will not be responsible for rewards redeemed by an unauthorized user of the Rewards Card.
11. Suspension/Termination of Membership: Great Harvest reserves the right, in its sole discretion, to suspend a Member’s membership in the Rewards Program in the event of any suspected misconduct; including suspending the Member’s ability to redeem rewards earned in connection with his/her membership in the Rewards Program. If Great Harvest concludes, in its sole discretion, that the Member has engaged in misconduct or that his/her account has been compromised, it may terminate the Member’s membership, including but not limited to terminating the Member’s ability to redeem rewards and/or other rewards earned in connection with his/her membership in the Rewards Program.
12. Modification of Terms and Conditions: Great Harvest reserves the right, in its sole discretion, to modify these Terms and Conditions at any time. Any such changes are effective immediately and will be posted on the Great Harvest website and the Member’s continued enrollment in the Rewards Program and/or use of the Site confirms that he/she accepts the changes and agrees to be bound by them.
13. Termination of Rewards Program: Great Harvest reserves the right, in its sole discretion, to terminate the Great Harvest Rewards Program at any time. If the Great Harvest Rewards Program is terminated, Members will no longer earn reward dollars or any other rewards.
14. Ownership of Site Content: All of the contents of this Site are owned and copyrighted by Great Harvest and are protected as intellectual or proprietary property. Use of any of the Site content without prior consent by Great Harvest is strictly prohibited.
15. Limitation of Liability and Disclaimer: Members' use of the Site is at their own risk. Great Harvest is not liable for any direct, indirect, special, or other damages or losses that may result from the Member accessing this Site or using information, services or merchandise provided through Great Harvest. This Site and the information included on the Site are provided by Great Harvest “as is” without any warranty of any kind either expressed or implied. Great Harvest is not responsible for interrupted or unavailable network server or other connections, miscommunications, computer transmissions, or jumbled, scrambled, or misdirected transmissions, or for electrical, network, computer hardware or software or program malfunctions, failures or difficulties, or for other errors, omissions, interruptions, or deletions of any kind whether human, mechanical, or electronic, or for any damage to any person’s computer related to participating in the Great Harvest Rewards Program. Great Harvest liability for Great Harvest rewards or any other reward containing printing or other errors, if any liability exists, is limited to replacement with other Great Harvest rewards or other rewards, while supplies last.
16. Release: Member hereby releases and agrees to indemnify and hold harmless Great Harvest from and against any and all costs, claims, damages, or any other injury, whether due to negligence or otherwise, to person(s) or property (including, without limitation, death or violation of any personal rights, such as violation of right of publicity/privacy, libel, or slander), due in whole or in part, directly or indirectly, to the Member’s participation in the Great Harvest Rewards Program, or the receipt, use or misuse, of Great Harvest rewards or any other reward.
17. Links to Third Party Websites: The Site may contain links to other websites. Great Harvest does not have any control over these other websites and it is not responsible for their content or security. If a Member clicks on a link to an outside website, he/she does so at his/her own risk and is subject to the privacy policy, and terms and conditions of that website.
18. Privacy: Any information that a Member provides to Great Harvest will be treated in accordance with Great Harvest Privacy Policy found here.
19. Choice of Law: These Terms and Conditions are governed by and are to be construed in accordance with the laws of the State of Montana. Venue for any dispute is proper only in the courts of Montana and the parties stipulate to personal jurisdiction in Montana.