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We have amazing women role models in our
family of Great Harvest bakery owners.
We'd like to share a few
of their stories with you. If it sounds like
this business could be a good fit for you,
order a free
information packet to learn more about Great
Harvest.
JoEllen Kunz:
Taylorsville, Utah
Carol
Rutledge: Rome, Georgia
Bobbie
Ecklund: Helena, Montana

Great Harvest was a good choice for me
because of the freedom, the food, and the
people were the true draws of Great Harvest
Bread Co. We wanted to own a business that we
could create our own little world, but we
wanted to do it with support. The art of
taking a kernel of wheat and creating a loaf
of whole wheat bread was a beautiful thought,
and it tasted even better!
At different ages, owning a bakery has meant
different things to our kids. When they were
little it was just their version of
“normalâ€
- Mom and Dad worked at a
bakery, and we get “FREE
FOOD†- As the
kids have grown, they have loved the
“fame†of
having their pictures on the wall. Jackson
(who is now 13) has plans to be a baker with
all of his friends. He currently works on
Saturday's and he does
dishes and has learned how to knead. Alesha
is 16, and she sometimes thinks it is simply
embarrassing that her parents always have
Great Harvest shirts on, and that they seem
to know everyone (personally I think she
likes the notoriety, but when
you're 16 you need to have
something to complain about). They do have
issues at Christmas time, they wish they had
parents before the holiday (our busiest
season), but we always take a family trip in
January to make up for the lack before
December 25th. Overall, owning our own bakery
has allowed us opportunities to be so much
more involved in our
children's lives than
would have been possible in more traditional
jobs. It has allowed me to have the
appearance of a stay-at-home Mom
- while still working full
time. I am so very grateful!
Owning a Great Harvest bakery has been a
wonderful lifestyle choice for me, but I
would caution anyone to give it some serious
thought. Owning your own business means work
never truly ends. This can be hard on a
family, but for the right person
- it is a GREAT
decision.
As a Mom, some of my greatest life lessons
have come from being a
“Mom†to 12-18
employees at any given time.
I've learned to let the
idea of control go. Control is an illusion,
so let it go! I've learned
that the worth of a soul is much greater than
the worth a bowl of dough.
I've learned that
nurturing others ideas - is so much more
fulfilling the
‘forcing'
my way. All these lessons have changed and
shaped my parenting approach with my own
children. The ability to give and share bread
has allowed a simple way to teach one of
life's most valuable
lessons -- that of service and sharing.
My cute kids have learned that random acts of
kindness can change the course of
one's life. They have also
learned that sharing a smile and a hello is
as important, if not more so than sharing a
loaf of bread. It's the
generosity of spirit that makes the gift
work. When I hire folks, I explain that there
are a couple of Mom truths I want to share:
1st - In every situation
there is something to learn, and something to
share. So look for them. 2nd
- Good Choices, Good
Memories - So make them
good - and
lastly - If your goal is to
truly celebrate and serve every person you
interact with, you will become the person you
desire to become.
Life is a journey, it's
not a destination. Whatever space of the
journey you are in, enjoy it. If
you're a Mom of young
kids -
Don't wish the chaos and
monotony of it away, get down on your knees
and revel in the moments. If you are in a
space of tweens or teens, encourage, love
unconditionally, and lead by example not by
force. The traits that make a great business
owner, are the same that make a great Mom:
adaptability, spontaneity, ability to put a
good spin on any situation, ability to
nurture and coach, the ability to think of a
new way to do the same old thing, and the
ability to make any day an
adventure - So whether you
are a Mom, a business owner, or both,
remember: Take a deep breath and enjoy where
you are, and don't be
afraid to dream. And most importantly, take
time for you, to restore your own personal
balance. Find a friend and go for a walk, a
run, a bike ride, a swim, a hike, etc. We
cannot give if our own cup is empty. Self
nurturing is a gift to yourself and all those
around you. Lead by love, - and that includes
loving yourself. Accept your weakness, your
inadequacies, and giggle a lot!
 Great Harvest was an excellent
choice for me because I have always cared
enough to provide the best possible nutrition
for my friends and family. As a Mother of
three, making sure my children ate what was
good for them was number one on my list of
priorities. When they were very young, I
learned to grind grain at home and make
fabulous bread and sweets from that whole
grain. Great Harvest and I share the
wonderful philosophy of freshly milled grains
being the key to great nutrition.
My children enjoy being a part of Great
Harvest because they are proud of what Great
Harvest represents in our neighborhood. It
represents family!! It represents a warm and
comfortable place where people come to feel
welcome and cared for. Isn't that what family
is all about?
The best advice I can give a Mom who is
thinking of opening a bakery is to: Make sure
you are at a place in your life, and in the
lives of your children, where you can commit
fully to this new "child". This new child
will need a lot of nurturing and care, just
like the children you currently have at home.
Be sure that you are able to sacrifice
yourself so that the needs of your loved ones
will not go un-met.
I have memories of several life lessons that
I have learned, or re-learned through the
day-to-day operation of my bakery. Here are
two that rise to the top:
- People Care. It's that
simple. Your customers care, and your crew
will care. If you put others ahead of
yourself, they will prove it to you over
and over again. Recently I took a week off
to go away with my daughter Anna Grace. We
had been very busy at the bakery, and I was
doubting my need to leave. Basically, I
left a Train Wreck. Not only did I not hear
from them while I was gone, but upon my
return, I learned that 2 of my crew had
been sick and the others decided that they
would pull it out verses call me. They
wanted me to have a rest. When I came back
into the bakery on Monday morning, the
store looked the best it's looked in a
while, and there were fresh flowers on all
the tables. My crew had worked overtime to
make sure I was proud of them upon my
return.
- Pure Surprise. At
Great Harvest, we believe in giving
generously to others. That means always
having something to give and not holding a
grudge against giving it. Since our opening
in 2007, we have given away a lot of bread
to just about anyone who needed it. We have
fed the homeless countless numbers of
times, and helped out worthy organizations
with donations. One of our customers, who
was moved by our generosity, called 11
Alive TV Station in Atlanta, GA and told
them of our generosity. They came with a
camera crew and an anchor and filmed two
segments in our bakery. The segments were
called "Do a good deed for someone today."
I never imagined that we would be on
national television, but there we were.
Remember - people are noticing what you do
even when you don't know it.
 Great Harvest is a good choice for me
for, well, for a couple of reasons. I had
worked at the original Great Harvest Bread
Co. in Great Falls, Montana in the 1970s and
had never forgotten the experience. Being a
“freedom
franchise†was very important to
me. I have the entrepreneurial spirit, but
not necessarily all the skills to
“go it aloneâ€
in small business. I really liked the idea of
running my own business and having the
franchise skills and experience backing me up
when needed. And, that is exactly the way it
has played out.
To answer the question of whether my daughter
enjoys being a part of Great Harvest,
I'd say
“yes†and
“no.†She is
eight years old and likes to tell her friends
that her mom is the “bread
lady.†She likes to run around
the store in the afternoon, being very
“proud†of her
ability to do as she pleases in the bakery
gives her a sense of pride and
“grownupness.â€
She is also old enough to resent, at times,
the time Mom (me) spends both on and in the
business. Still feeling like a new business
(less than three years), I am physically at
the bakery at least 10 hours a day, on most
days. And, when I am not physically at the
bakery, my mind is often
“still at the
bakery†as I ponder actions and
things to be done. She is old enough to know
when I am preoccupied and not giving her my
full attention, which she can at times
resent. I don't blame her
one bit.
I have really tried to impart to my
eight-year-old daughter the immense and broad
implications of generosity, and how it comes
back to enhance your life in so many ways. We
often talk about our bread board at the
bakery, where we give out free slices of our
fresh hot bread to any one who comes in our
bakery. Whether they are buying bread or not.
My daughter didn't
understand why we did that: why not sell
slices of bread? I told her many stories of
times I gave out a slice of bread to a person
who was clearly not going to buy any bread
(kids walking home after school, the
indigent, etc), to find out later that that
kid's mom has started
coming into the bakery because her child told
her how he/she gets a slice of bread on the
way home. Or the director of a non-profit
here in town who calls to do a big sandwich
order, simply because we feed some of her
clients. This is one way generosity works. It
comes back to you ten fold, when you simply
give with no idea of its outcome. Stories
like that abound at the bakery.
Owning your own business is one of the most
wonderful experiences I have ever had. The
satisfaction that comes with seeing happy
customers, excited employees and watching
your business grow can hardly be described
with words. I get great pride and
satisfaction in knowing (at least hoping)
that I am imparting a great work ethic both
to my eight-year-old daughter, as well as my
young employees. I simply love the ability I
have to help my community out, through my
business. That is an unexpected plus, that I
had not expected. Yet, be as aware as you
can, of the tremendous commitment owning a
bakery (or any small business) demands. Long
hours, early hours, very physically demanding
work, and the ability and desire to wear many
hats (employer, accountant, marketer,
customer service extraordinaire, hand holder
to your employees, community advocate, etc)
are just a few of the tasks you will
encounter on a daily basis. You must be very
comfortable in multiple roles, not to mention
good at those roles, if you are going at it
solo.
Request more
information about owning a Great Harvest
bakery!
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